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AI remote proctoring has seen an incredible increase of usage during the COVID pandemic. ASC works with a very wide range of clients, with a wide range of remote proctoring needs, and therefore we partner with a range of remote proctoring vendors that match to our clients’ needs, and in some cases bring on a new vendor at the request of a client.

At a broad level, we recommend live online proctoring for high-stakes exams such as medical certifications, and AI remote proctoring for medium-stakes exams such as pre-employment assessment. Suppose you have decided that you want to find a vendor for AI remote proctoring. How can you start evaluating solutions?

Well, it might be surprising, but even within the category of “AI remote proctoring” there can be substantial differences in the functionality provided, and you should therefore closely evaluate your needs and select the vendor that makes the most sense – which is the approach we at ASC have always taken.

Some examples of differences in AI remote proctoring

   1. Video vs. Stills: Some vendors record full HD video of the student’s face with the webcam, while others are designed for lower-stakes exams or lower-bandwidth countries, and only take a still shot every 30 seconds.

   2. Audio: Some vendors record audio, and flag it with AI.  Some do not record audio.

   3. Lockdown browser: Some vendors provide their own lockdown browser.  Some integrate with market leaders like Respondus or SafeExam.  Others do not provide this feature.

   4. Peripheral detection: Some vendors can detect certain hardware situations that might be an issue, such as a second monitor. Others do not.

   5. Second camera: Some vendors have the option to record a second camera; typically this is from the examinee’s phone, which is placed somewhere to see the room, since the computer webcam can usually only see their face.

   6. Screen recording: Some vendors record full video of the examinee’s screen as they take the exam. It can be argued that this increases security, but is often not required if there is lockdown browser. It can also be argued that this decreases security, because now images of all your items reside in someplace other than your assessment platform.

   7. Additional options: For example, Examus has a very powerful feature for Bring Your Own Proctors, where staff would be able to provide live online proctoring, enhanced with AI in real time. This would allow you to scale up the security for certain classifications that have high stakes but low volume, where live proctoring would be more appropriate. 

Want some help in finding a solution?

We can help you find the right solution and implement it quickly for a sound, secure digital transformation of your assessments. Contact solutions@assess.com to request a meeting with one of our assessment consultants. Or, sign up for a free account in our assessment platforms, fastest and Assess.ai and see how our Rapid Assessment Development (RAD) can get you up and running in only a few days. Remember that the assessment platform itself also plays a large role in security: leveraging modern methods like computerized adaptive testing or linear on-the-fly testing will help a ton.

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Nathan Thompson, PhD

Nathan Thompson earned his PhD in Psychometrics from the University of Minnesota, with a focus on computerized adaptive testing. His undergraduate degree was from Luther College with a triple major of Mathematics, Psychology, and Latin. He is primarily interested in the use of AI and software automation to augment and replace the work done by psychometricians, which has provided extensive experience in software design and programming. Dr. Thompson has published over 100 journal articles and conference presentations, but his favorite remains https://pareonline.net/getvn.asp?v=16&n=1.