
Test Development
Of course, the exam itself must be good quality. You can't just write 50 items in your basement, throw it up on an LMS, and call it a certification exam. Scroll down for more information on test development.
Organization & Governance
Most importantly: is there a firewall between the Education and Certification parts of the organization? Also, be prepared to provide bylaws, audited financial statements, and much mroe.
Certification Policies and Documentation
Do you have a Candidate Handbook? What is your retake policy? Recertification after a year? Appeals? Eligibility pathways to take the exam in the first place?