assessment systems logo

Remote Proctoring in Pre-Employment Testing

our partners

Online remote proctoring software is seeing increased usage in the workplace. It provides a secure way to test job applicants without having them come into the office.  But how useful is remote proctoring in pre-employment testing? The technology has made testing more accurate, cheaper, and easier for employers. In this article, we will give you some reasons why it is important and how to use it.

 

What is online proctoring?

Online proctoring is a service that provides a layer of security and validity above that provided by high-quality exam delivery software. The service is offered by many different companies and institutions, including MonitorEDU, Meazure Learning, Examity, Examus, and Sumadi. The most common use of online proctoring is for university final exams or college entrance exams, but it is also used for pre-employment assessment, certification/licensure testing, and other non-educational situations.

Online proctoring makes it possible to take a test remotely while still ensuring the test taker’s identity and the integrity of the exam process. Today, it is a critical asset in HR’s toolbox and online pre-employment skill testing has statistically proven to most corporations it’s worth — giving them higher quality hires, improving culture fit, reducing turnover & counterproductive work behavior, and finding them key talents to help in their efforts. 

Remote proctoring is one of the most popular innovations in the field of education and recruitment. Remote proctoring is a big help for hiring specialists who need to objectively evaluate a candidate’s skills in a cost-effective, scalable approach. Pre-employment skills testing and psychometric assessment (exams of non-skill traits such as Conscientiousness or Intelligence) are critical in a company’s effort to mitigate their risk exposure when hiring a new candidate. It helps get better talent and one that’s less likely to quit after a while — helping HR when it comes to their retention tactics. So anything that improves the assessment process can have a direct impact on the bottom line of a company.

The remote proctoring process includes three steps:

1) The candidate logs into the system and starts their session, typically after an ID verification.

2) The candidate answers each question on the screen and clicks submit when finished.

3) The candidate is monitored by video and audio; in some cases by humans and in other cases by AI

 

Benefits of proctoring for pre-employment assessment

The benefits of remote proctoring for pre-employment testing are numerous. For HR managers and recruiters, the process of proctoring can be a time-saving measure as it is a way to automate the work, but it also has benefits for the candidates as well as the validity of the exam scores.

 

Convenience for the test-takers

The most common and important benefit is the convenience for the candidates.  They can take the test right at home, and no longer need to leave their families or workplace to drive to a testing location.  This will reduce costs on their end as well.  The improved convenience can lead to more applicants and greater satisfaction with the hiring process.  Of course, the proctoring process needs to be smooth and user-friendly; issues in proctoring can erase this benefit.

 

Stress 

Remote proctoring reduces employees’ and possible candidates’ stress levels. Why? Because oddly enough they feel less intimidated. Not only that, but they can work on the exams when it best suits them. Studies have shown that these types of software and platforms can make candidates more stress-resilient. 

 

Secure environment 

This type of software ensures a safe examination environment. It reduces the chance of cheating or any other type of discrepancy. Not only does it decrease these factors, but it also assures candidates that they are being tried in a fair environment. One of the biggest issues HR constantly has to deal with is their own biases. Most people aren’t aware of them, but they – at an unconscious level – affect the hiring process. This type of software mitigates that possibility.

 

Reduce cost

Online proctoring reduce costs in several ways:facial-recognition remote proctoring pre-employment

  • Online proctoring minimizes the need for physical space.
  • Online proctors are typically less expensive because they are working from home, are offshored, or are fully AI
  • Online proctors also reduce the need to hire and train HR members who would otherwise have to supervise exams in person.
  • Online proctors can monitor many candidates at once, meaning they can take more exams per hour than a human proctor could ever hope to do on their own.
  • Online proctoring eliminates the need for candidates to commute and wait in lines before taking an exam.

These are just some of the ways online proctoring helps out HR departments when it comes to reducing costs. 

 

Recruitment Reach

An important aspect of recruiting employees is to obtain a wider pool of applicants.  It’s a numbers game, so this will lead to more highly-qualified applicants.  If you limit yourself to applicants within driving distance of your office because they are required to come in to take a test, that reduces the pool.  Remote proctoring allows you to securely deliver tests anywhere.

Scalability

If you are limited to a single location with 20 seats, that greatly limits the scalability of the process.  If you leverage a remote proctoring company with on-demand services, you can easily scale to larger volumes.

 

Cheating the proctoring system 

The proctoring system is designed to make sure that the employee and candidate accessing it are in a supervised environment and are unlikely to cheat by any means. This can be done by monitoring their keystrokes and mouse movements, making sure that no one else is present in the room, checking for wireless devices, verifying identity (not a proxy test taker) or even reading their facial expressions.  The amount of security can vary widely by provider, and even within provider (multiple levels or options), so you should determine your needs and select an appropriate solution for your remote proctoring of pre-employment exams.

 

Summary

Remote proctoring has gained substantial traction in the educational assessment field over the past 10 years, and is still making headway into the field of pre-employment assessment.  However, it directly addresses some of the core issues in that field, thereby improving the validity of the exams and the quality of decisions made from the scores – which can directly improve the bottom line of the company.  Of course, you also need a high-quality assessment platform as well, to develop, deliver, and validate the exams.

 

The following two tabs change content below.

Alex Severson

Latest posts by Alex Severson (see all)

Share This Post

Facebook
Twitter
LinkedIn
Email

More To Explore

certification exam delivery
Credentialing

Certification Exam Delivery: Guidelines For Success

Certification exam delivery is the process of administering a certification test to candidates.  This might seem straightforward, but it is surprisingly complex.  The greater the

Multiple choice bubble sheet - split half reliability
Psychometrics

Split Half Reliability

Split Half Reliability is an internal consistency approach to quantifying the reliability of a test, in the paradigm of classical test theory.  The name comes