remote proctoring

There are many types of remote proctoring on the market, spread across dozens of vendors, especially new ones that sought to capitalize on the pandemic which were not involved with assessment before hand.  With so many options, how can you more effectively select amongst the types of remote proctoring?

What is remote proctoring?

Remote proctoring refers to the proctoring (invigilation) of educational or professional assessments when the proctor is not in the same room as the examinee.  This means that it is done with a video stream or recording, which are monitored by a human and/or AI.  It is also referred to as online proctoring.

Remote proctoring offers a compelling alternative to in-person proctoring, somewhere in between unproctored at-home tests and tests delivered in an expensive testing center.  This makes it a perfect fit for medium-stakes exams, such as university placement, pre-employment screening, and many types of certification/licensure tests.

What are the types of remote proctoring?

There are four types of remote proctoring, which can be adapted to a particular use case, sometimes varying between different tests in a single organization.  ASC supports all four types, and partners with 5 different vendors to help provide the best solution to our clients.  In descending order of security:

 

Approach What it entails for you What it entails for the candidate

Live with professional proctors

  • You register a set of examinees in FastTest, and tell us when they are to take their exams and under what rules.
  • We provide the relevant information to the proctors.
  • You send all the necessary information to your examinees.
  • The most secure of the types of remote proctoring.
  • Examinee goes to ascproctor.com, where they will initiate a chat with a proctor.
  • After confirmation of their identity and workspace, they are provided information on how to take the test.
  • The proctor then watches a video stream from their webcam as well as a phone on the side of the room, ensuring that the environment is secure. They do not see the screen, so your exam content is not exposed.
  • When the examinee is finished, they notify the proctor, and are excused.

Live, bring your own proctor (BYOP)

  • You upload examinees into FastTest, which will generate links.
  • You send relevant instructions and the links to examinees.
  • Your staff logs into the admin portal and awaits examinees.
  • Videos with AI flagging are available for later review if needed.
  • Examinee will click on a link, which launches the proctoring software.
  • An automated system check is performed.
  • The proctoring is launched.  Proctors ask the examinee to provide identity verification, then launch the test.
  • Examinee is watched on the webcam and screencast.  AI algorithms help to flag irregular behavior.
  • Examinee concludes the test

Record and Review (with option for AI)

  • You upload examinees into FastTest, which will generate links.
  • You send relevant instructions and the links to examinees.
  • After examinees take the test, your staff (or ours) logs into review all the videos and report on any issues.  AI will automatically flag irregular behavior, making your reviews more time-efficient.

 

  • Examinee will click on a link, which launches the proctoring software.
  • An automated system check is performed.
  • The proctoring is launched.  System asks the examinee to provide identity verification, then launch the test.
  • Examinee is recorded on the webcam and screencast.  AI algorithms help to flag irregular behavior.
  • Examinee concludes the test

AI only

  • You upload examinees into FastTest, which will generate links.
  • You send relevant instructions and the links to examinees.
  • Videos are stored for 1 month if you need to check any.

 

  • Examinee will click on a link, which launches the proctoring software.
  • An automated system check is performed.
  • The proctoring is launched.  System asks the examinee to provide identity verification, then launch the test.
  • Examinee is recorded on the webcam and screencast.  AI algorithms help to flag irregular behavior.
  • Examinee concludes the test

 

Some case studies

We’ve worked with all types of remote proctoring, across many types of assessment:

  • ASC delivers high-stakes certification exams for a number of certification boards, in multiple countries, using the live proctoring with professional proctors.  Some of these are available continuously on-demand, while others are on specific days where hundreds of candidates log in.
  • We partnered with a large university in South America, where their admissions exams were delivered using Bring Your Own Proctor, enabling them to drastically reduce costs by utilizing their own staff.
  • We partnered with a private company to provide AI-enhanced record-and-review proctoring for applicants, where ASC staff reviews the results and provides a report to the client.
  • We partner with an organization that delivers civil service exams for a country, and utilizes both unproctored and AI-only proctoring, differing across a range of exam titles.

How do I select a vendor?

First, determine the level of security necessary, and the trade-off with costs.  Live proctoring with professionals can cost $20 to $100 or more, while AI proctoring can be as little as a few dollars.  Then, evaluate some vendors to see which group they fall into; note that some vendors can do all of them!  Then, ask for some demos so you understand the business processes involved and the UX on the examinee side, both of which could substantially impact the soft costs for your organization.  Then, start negotiating with the vendor you want!

 

Want some more information?

Get in touch with us, we’d love to show you a demo!

Email solutions@assess.com.

 

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Nathan Thompson, PhD

Nathan Thompson earned his PhD in Psychometrics from the University of Minnesota, with a focus on computerized adaptive testing. His undergraduate degree was from Luther College with a triple major of Mathematics, Psychology, and Latin. He is primarily interested in the use of AI and software automation to augment and replace the work done by psychometricians, which has provided extensive experience in software design and programming. Dr. Thompson has published over 100 journal articles and conference presentations, but his favorite remains https://pareonline.net/getvn.asp?v=16&n=1.

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