What can we do to help?
Job Analysis
Use a scientific, data-driven approach to decide what a test should cover; survey job incumbents and statistically transform into blueprints
Item Authoring & Review
Train subject matter experts (SMEs) in how to write fair, effective test questions, and implement a quality assurance process
Standard setting study
It is not defensible just pick a nice round cutscore like 70%. You need a scientific, data-driven approach to this, like modified-Angoff or Bookmark studies.
Psychometrics
There are several quantitative steps, including Equating, Test Assembly, and Psychometric Reports.